APA-NZPA Compliance

At everyday e-shop, we value our customers' privacy and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Act 1988 (APA) and the New Zealand Privacy Act 2020 (NZPA).

1. Collection of Personal Information

Types of Information Collected

We collect various types of personal information, including:

Personal Identifiers: Name, address, email, phone number.
Payment Information: Credit/debit card details and other financial information.
Browsing Information: IP address, browser type, pages visited, browsing time.
Purchase Information: Order history, products purchased, purchase dates.

Methods of Collection

Directly from Customer: When you register on our site, place an order, or contact us.
Automatically: Through cookies and other tracking technologies as you navigate our site.
Third Parties: Information received from business partners, such as payment and delivery services.

2. Use of Personal Information

Purposes

We use your personal information for various purposes, including:

Order Processing: Ensuring accurate and timely delivery of products.
Communication: Sending order confirmations, status updates, and responding to inquiries.
Service Improvement: Analyzing browsing and purchase behavior to enhance our products and services.
Marketing: Sending newsletters, promotions, and other marketing communications, provided we have your consent.

Legal Bases for Processing

We process your personal information based on the following legal grounds:

Consent: When you provide permission for a specific use of your information.
Contract Performance: When processing is necessary to fulfill a contract with you (e.g., processing orders).
Legitimate Interests: When we have a legitimate interest in processing your data, provided it does not override your rights and freedoms.
Legal Obligation: When we need to comply with a legal requirement.

3. Sharing of Personal Information

Third Parties with Whom We Share Information

We share your personal information with third parties only under the following circumstances:

Delivery Services: Companies responsible for delivering products.
Payment Processors: Companies that handle payment transactions.
Marketing Partners: Companies that assist us in conducting marketing campaigns.
Legal Authorities: When required by law to disclose your information.

Protection Measures

We take measures to ensure your data is protected when shared with third parties, including:

Contractual Agreements: Establishing contracts with third parties to ensure they adequately protect your personal information.
Limitation of Use: Sharing only the information necessary for the specific service.

4. Storage and Protection of Personal Information

Duration of Storage

We store your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Security Measures

We implement robust measures to protect your personal information, including:

Technical Security: Using encryption, firewalls, and other security technologies.
Organizational Security: Restricting access to your information to employees and partners who need it to perform their duties.
Training: Ensuring our staff is trained in privacy and data security practices.

5. Rights of Individuals

Access and Correction

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request the correction of any inaccurate or incomplete information.

Deletion and Restriction

You may:

Deletion: Request the deletion of your personal information, subject to certain conditions.
Restriction: Request the restriction of processing your personal information in certain circumstances.

Objection and Portability